I'm a Ring expert and you're using your doorbell WRONG – but there's a way to fix it | The Sun

RING users have been warned they may be positioning their doorbell at the wrong height.

It's an easily fixed problem that could cause major headache.

Take the Ring Doorbell 3, for example.

The device features a camera and also motion sensors.

"The proper positioning of your Ring Video Doorbell 3 depends on a number of factors," Amazon explained.

"Including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more."

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So what can go wrong?

According to Amazon, one of the biggest mistakes people make is mounting their Ring doorbell too high.

This is often because buyers believe it needs to be up high to catch people's faces.

But Amazon says: "In fact, viewing faces is now a problem if the Ring doorbell is mounted at the correct height of approximately 48 inches (1.2 metres) above the ground."

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The motion sensors are also better off at this height.

"These are heat sensors that detect motion by monitoring heat within the detection area," Amazon explains.

"Since people are hotter than the surrounding areas, as a person enters the detection area the heat measurements change.

"The motion sensors register this change as movement and send out an alert.

"The motion sensors have a much more focused field of view than the camera."

These motion sensors are designed to detect motion across a 180 degree horizontal span.

And they can pick up movement from five feet right up to 30 feet.

Amazon warns: "Mount the Ring Doorbell too high and you're more likely to catch the heat of passing cars than the heat of incoming visitors."

So if you don't want annoying Ring doorbell notifications, make sure you've got it set at the right height.

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Otherwise you might be setting yourself up for constant smartphone app spam.

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