BT customers warned of major change to Wi-Fi service – what it means for you | The Sun

BT customers have been warned they may notice something a bit different about one of the company's services very soon.

The telecommunications giant is making change to its BT Wi-Fi hotspot product.

BT is rebranding the service to EE WiFi with a new look introduced.

It's one of the first big steps in a major plan to move away from the long-running BT name on consumer products.

BT Wi-Fi offers people free and premium online connectivity for their phones and other gadgets.

Existing BT Broadband customers can connect to BT Wi-Fi hotspots at no extra cost, while non-customers have to pay one-off hourly or daily rates.

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Fortunately the move only appears to be cosmetic with no changes to the service itself.

So existing usernames and passwords will still work.

But a notice has started showing up so customers are aware in advance.

According to ispreview.co.uk, it reads: "BT WI-FI IS BECOMING EE WIFI.

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"We’ll be getting a new look and network name shortly.

"Your existing username and password will remain valid going forward.

"When you see the “EE WiFi” network you can connect to this in the same way you currently use “BTWi-fi”."

In April, the firm revealed plans to make the EE name its flagship brand for consumer products, while the BT name will focus on the business and enterprise side.

More details are expected later in the year.

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